Simple Process

How It Works

Get your device fixed from anywhere. Choose the option that works best for you — fully remote or a quick drop-off.

Fast & convenient

Connect from anywhere — no need to leave home.

Secure connection

RustDesk uses end-to-end encryption. You stay in full control.

Free app

RustDesk is 100% free and open-source. No account needed.

1Install RustDesk on your device

Download RustDesk — Free

rustdesk.com · Free · No account needed

  1. 1

    Download RustDesk

    Visit rustdesk.com and click "Download" → choose Windows (.exe installer).

    File name looks like: rustdesk-1.x.x-x86_64.exe (~10 MB)

  2. 2

    Run the installer

    Double-click the downloaded .exe file. If Windows Defender pops up, click "More info" → "Run anyway". Follow the installation wizard.

  3. 3

    Open RustDesk

    Launch RustDesk from your Desktop or Start Menu. The main screen shows your unique ID (a 9-digit number) and a one-time Password directly below it.

    Example: ID 123 456 789 · Password: ab3x7k

  4. Share your ID & Password

    Fill out the form below with your RustDesk ID and Password. Keep RustDesk open — we'll connect as soon as we receive your info!

2Send us your RustDesk ID & Password

Once RustDesk is open and showing your ID, fill out the form below. We'll connect to your device and get to work!

Which device are you using?

The one-time password shown in the RustDesk app